Choose Carefully

NOTE: Use only the email addresses listed below.

If you send to non-existent addresses, such as robert@moviepitch.com, they go straight into the spam filter and go unread.

Lost password?

If you lost your password or username, use this email address. We try to answer these within 12 hours.

Be sure to include your full name you used when you registered.

Lost Order?

If your order has not arrived within three weeks, let us know via this email address. We try to answer these within 12 hours.

Be sure to include your full name, when you ordered and whether you ordered online or by postal mail.

Tech Support?

Did you CD arrive broken? Can't get it to work?

First, visit the Tech Support Page for a quick answer.

If you still have a problem let us know via this email address. We try to answer these within 12 hours. Be sure to include:

  • Windows or Mac?
  • Specific description of problem

General Question

Before you email a question, read all of the Questions and Answers. All of them. If your answer is already there, we might not reply.

Sorry, we get weary telling people that, no, you cannot star in your movie if someone buys it.

Also, do not submit pitch ideas to us via this address. Any pitches that come via this email address are automatically deleted and not read.

If still have a question, use this email address.